Knowledge Base 
Search the Knowledge Base for

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Account Account
1. I cant send email (viewed 3965 times)
2. Backup Data (viewed 3670 times)
3. What is SSL (viewed 3472 times)
4. What exactly is space and bandwidth/data transfer? (viewed 3758 times)
5. I am using too much bandwidth! Is there anyway for me to make it less? (viewed 1412 times)
6. What is Virtual Hosting (viewed 1418 times)
7. What transfer type should I choose? (viewed 1543 times)
8. How do I retrieve my email? (viewed 1513 times)
9. Do you offer auto responders? (viewed 1419 times)
10. What Are FrontPage Server Extensions? (viewed 1225 times)
11. What Are FrontPage Themes? (viewed 1333 times)
12. When I try to publish my site, it tells me my username and password are wrong (viewed 1252 times)
13. Copyright (viewed 1273 times)
14. Do you allow adult websites? (viewed 1273 times)
15. I want a bunch of dedicated ips for google search engine work do you offer this? (viewed 1256 times)
16. My site is getting really big I think I need a dedicated server can you help? (viewed 1416 times)
17. Do you accept Paypal ? (viewed 1216 times)
18. Will you place ad banners on my site? (viewed 1233 times)
19. Where can I get free ftp software? (viewed 1433 times)
20. What is the difference between parked, addon, and subdomains? (viewed 1220 times)
21. Why are my FrontPage extensions not working? (viewed 1238 times)
22. Where can I report abuse and or spamming? (viewed 1188 times)
23. It's not letting me upload my files what's wrong? (viewed 1181 times)
24. My FTP is really slow or disconnects a lot. Why? (viewed 1241 times)
25. Why do e-mails with attachments not work? (viewed 1226 times)
26. My SSL certificate is expiring how do I renew it? (viewed 1178 times)

Return to Search

PhP Upgrades Completed
All servers have been updated to include Php 5.5.x Thru Php 7.0 If you require a specific php version other than what is assigned to your all Wordpress installations will need to update permissions and or database passwords in some rare cases of very old wordpress installs you will need to reinstall wordpress entirely. Wordpress plugins must be updated and or deactivated if they will not function with this version of php.
All Clients using wordpress just a reminder it is critical that you check your wordpress software and all plugins associated with it and update them as needed for the security of your website. If you are using wordpress software please check your installation at once for updates.