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Article number: Article number: kb-46
Q. I bought a domain but registration failed

A. The most common cause for this is you forgot to add a domain profile in your account.
Login to your registry account click view/edit on the right side you will see domain profiles if you see one listed open it and check to verify that you have specified our dns servers.
After you have corrected this submit a ticket and we will reset your request in our que for processing.
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